Terms of Service

1. Introduction and Acceptance

Welcome to Church's Chicken ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, mobile applications, and all related services (collectively, the "Services") operated by Church's Chicken.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, then you may not access our Services.

1.1 Eligibility Requirements

• You must be at least 18 years old to use our Services
• You must have the legal capacity to enter into binding agreements
• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials

1.2 Account Responsibility

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Church's Chicken
• "You," "your," or "User" refers to the individual accessing or using our Services
• "Services" refers to our website, mobile applications, food delivery services, and all related offerings
• "Content" refers to all text, images, videos, audio, and other materials available through our Services
• "Website" refers to our online platform at churchs-chicken.rest
• "Food Products" refers to all menu items, beverages, and related food offerings
• "Order" refers to any request for Food Products placed through our Services

3. Use of Services

3.1 Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to:

• Access and use our Services for personal, non-commercial purposes
• Place orders for our Food Products
• View and download content for personal use only
• Communicate with us regarding our Services

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited activities:

• Violating any applicable laws, regulations, or third-party rights
• Engaging in fraudulent, deceptive, or harmful activities
• Attempting to gain unauthorized access to our systems or data
• Infringing on our intellectual property rights or those of others
• Sending spam, unsolicited communications, or malicious content
• Providing false or misleading information
• Interfering with the proper functioning of our Services
• Using our Services to compete with our business
• Reverse engineering, decompiling, or disassembling our software
• Harvesting or collecting user information without consent

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you must create an account by providing:

• Valid email address
• Secure password
• Accurate personal information
• Valid delivery address
• Payment information (when placing orders)

4.2 Account Security

You are solely responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

4.3 One Account Per Person

Each user may maintain only one active account. Creating multiple accounts may result in suspension or termination of all accounts associated with you.

4.4 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

5. Products and Services

5.1 Food Safety and Hygiene Standards

We maintain strict food safety and hygiene standards in compliance with all applicable health regulations. All our Food Products are prepared in facilities that follow FDA guidelines and local health department requirements.

5.2 Allergen Information

We provide allergen information for our Food Products to the best of our ability. However, we cannot guarantee that any product is completely free from allergens due to potential cross-contamination during preparation. Customers with severe allergies should exercise caution and consult with our staff before ordering.

5.3 Product Descriptions and Pricing

We strive to provide accurate descriptions and pricing for all Food Products. However:

• Product descriptions are for general information only
• Prices are subject to change without notice
• We reserve the right to correct any errors in product information or pricing
• All prices include applicable taxes unless otherwise stated

5.4 Order Acceptance and Processing

Your order constitutes an offer to purchase Food Products. We reserve the right to:

• Accept or decline any order at our discretion
• Limit order quantities
• Refuse service to any customer
• Cancel orders due to product unavailability

5.5 Delivery Terms and Timing

For delivery orders:

• Delivery times are estimates and may vary due to factors beyond our control
• We serve specific delivery zones as indicated on our website
• Delivery fees apply as shown during checkout
• You must be available to receive delivery at the specified address
• We reserve the right to refuse delivery to unsafe locations

5.6 Order Cancellation and Modification

Order modifications or cancellations may be possible before preparation begins. Once food preparation has started, orders cannot be cancelled or modified. Refunds for cancelled orders will be processed according to our Refund Policy.

5.7 Minimum Order Requirements

Minimum order values may apply for delivery orders and vary by location. These requirements will be clearly displayed during the ordering process.

5.8 Food Quality Guarantee

We guarantee the quality and freshness of our Food Products. If you are not satisfied with your order, please contact us within 2 hours of delivery for resolution.

5.9 Temperature-Sensitive Items

We take special care with temperature-sensitive items to ensure food safety. However, we recommend consuming delivered food promptly upon receipt to maintain optimal quality and safety.

6. Intellectual Property

6.1 Our Ownership

All content, features, and functionality of our Services, including but not limited to:

• Text, graphics, logos, and images
• Software, code, and algorithms
• Trademarks, trade names, and service marks
• Menu designs and food photography
• User interface and website design

are owned by Church's Chicken and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License to Users

We grant you a limited, personal, non-exclusive, non-transferable license to access and use our Services for their intended purpose. This license does not include any rights to:

• Reproduce, distribute, or create derivative works
• Use our trademarks or branding without permission
• Reverse engineer or attempt to extract source code
• Use our content for commercial purposes

6.3 User Content License

By submitting content to our Services (such as reviews, comments, or photos), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for business purposes.

6.4 Copyright Infringement Reporting

If you believe that your copyrighted work has been infringed, please contact us at [email protected] with detailed information about the alleged infringement.

7. User Content

7.1 Responsibility for Your Content

You are solely responsible for any content you submit, post, or transmit through our Services. This includes ensuring that your content:

• Does not violate any laws or regulations
• Does not infringe on third-party rights
• Is accurate and not misleading
• Does not contain harmful or malicious elements

7.2 Prohibited Content

You may not submit content that is:

• Illegal, harmful, threatening, or abusive
• Defamatory, libelous, or invasive of privacy
• Obscene, pornographic, or sexually explicit
• Discriminatory or promoting hatred
• Spam, advertising, or promotional material
• False, misleading, or deceptive
• Infringing on intellectual property rights

7.3 Content Removal

We reserve the right to remove any user content that violates these Terms or is otherwise objectionable at our sole discretion. We may also terminate accounts of users who repeatedly violate our content policies.

8. Disclaimers

8.1 Service Provision "As Is"

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 No Warranty of Uninterrupted Service

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. We may experience technical difficulties, maintenance periods, or other interruptions that affect service availability.

8.3 Third-Party Content Disclaimer

Our Services may contain links to third-party websites or content. We are not responsible for the accuracy, legality, or content of such third-party materials.

8.4 Professional Advice Disclaimer

Any nutritional information provided is for general informational purposes only and should not be considered professional dietary or medical advice. Consult with qualified professionals for specific dietary needs or health concerns.

9. Limitation of Liability

9.1 Maximum Liability Limits

To the maximum extent permitted by law, our total liability to you for any claims arising from or related to these Terms or our Services shall not exceed the amount you paid to us in the 12 months preceding the claim.

9.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or business information
• Business interruption
• Loss of goodwill or reputation
• Personal injury (except where prohibited by law)

9.3 Essential Purpose

The limitations and exclusions in this section apply even if any remedy fails of its essential purpose.

10. Indemnification

You agree to indemnify, defend, and hold harmless Church's Chicken, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit
• Your negligent or wrongful conduct

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for:

• The content, privacy policies, or practices of third-party services
• Any damages or losses caused by your use of third-party services
• The availability or performance of third-party services

Your use of third-party services is governed by their respective terms and conditions.

12. Termination

12.1 Termination by Company

We may suspend or terminate your access to our Services immediately, without prior notice, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent or illegal activity
• Harmful behavior toward other users or staff
• Non-payment of fees

12.2 Termination by User

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use our Services will cease immediately.

12.3 Effect of Termination

Upon termination:

• Your access to our Services will be revoked
• We may delete your account and associated data
• Outstanding orders may still be fulfilled
• Payment obligations remain in effect

12.4 Survival of Provisions

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law will survive termination.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

13.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Houston, Texas, and you consent to the jurisdiction of such courts.

13.3 Dispute Resolution

Before filing any formal legal action, you agree to first contact us to attempt to resolve the dispute informally. We commit to working in good faith to resolve any disputes.

13.4 Limitation Period

Any claim or cause of action arising from or related to these Terms must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred.

14. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will post the updated Terms on our website
• We will update the "Last Updated" date
• We may notify you via email or through our Services
• Changes become effective upon posting

Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Church's Chicken regarding the use of our Services.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We will not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.

15.6 Headings

Section headings in these Terms are for convenience only and do not affect the interpretation of the provisions.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

We will respond to inquiries within 48 hours during business days.